Privacy Policy

Last updated: January 2025

This Privacy Policy explains how Mark Green Services (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit our website, submit enquiry forms, contact us via phone or WhatsApp, or interact with our advertisements and digital platforms.

Information We Collect

We may collect the following information:

• Full name
• Phone / mobile number
• Email address
• City and location details
• Service requirements (e.g. vertical garden, indoor garden, maintenance)
• Any message or information you voluntarily share with us
• Technical data such as IP address, browser type, device information, and pages visited (via analytics tools)

How We Use Your Information

Your information may be used to:

• Respond to enquiries, site visit requests, and proposals
• Contact you regarding services, follow-ups, and project discussions
• Provide quotations, updates, and maintenance support
• Improve our website, services, and customer experience
• Run marketing and remarketing campaigns (Google Ads, social media ads, etc.)
• Comply with legal or regulatory requirements

Communication & Marketing

By submitting your information or contacting us, you consent to receive communication from Mark Green Services via phone calls, WhatsApp, SMS, or email regarding your enquiry, services, or relevant updates. You may opt out of promotional communication at any time by contacting us.

Sharing of Information

We do not sell or rent your personal information. We may share data with:

• Our internal team members handling your enquiry or project
• Trusted third-party service providers (hosting, analytics, advertising, communication tools)
• Government or legal authorities if required by law

Data Security

We implement reasonable technical and organisational measures to protect your personal data. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Cookies & Analytics

Our website may use cookies and third-party tools such as Google Analytics or advertising pixels to understand visitor behaviour, measure campaigns, and improve performance. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may include links to third-party platforms such as WhatsApp, Google Maps, or social media websites. We are not responsible for the privacy practices or content of these external platforms.

Your Rights

Subject to applicable laws, you may request access, correction, or deletion of your personal information. You may contact us using the details below for such requests.

Contact Us

For any questions related to this Privacy Policy or data handling practices, please contact us:

Phone: +91 91529 33553
Email: markgreenmanagmentservices@gmail.com
Location: Mumbai & Goa, India

This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. For specific compliance requirements, please consult a qualified legal professional.